tag:tinglytube.statuspage.io,2005:/historyTinglyTube Status - Incident History2024-03-28T08:01:40-04:00TinglyTubetag:tinglytube.statuspage.io,2005:Incident/203281852024-03-29T17:00:00-04:002024-03-22T09:04:21-04:00Temporary downtime while we migrate to a new OS<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>29</var>, <var data-var='time'>17:00</var> EDT - Mar <var data-var='date'>30</var>, <var data-var='time'>17:00</var> EDT</strong></p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>09:00</var> EDT</small><br><strong>Scheduled</strong> - The reason for this temporary downtime is that CentOS 7, a distribution of Linux, that our server currently runs, will reach its EOL (End-of-life) on June 30, 2024. After this date, it will no longer receive security updates, patches, or new features. To ensure the continued stability and security of TinglyTube, we must transition to a new operating system.<br /><br />We don't have an exact timeframe for when we'll be back online as there is some manual action needed on the part of our server provider to fully complete the migration, however, we're hopeful that this process shouldn't take longer than 24 hours but do ask that you remain patient.</p>tag:tinglytube.statuspage.io,2005:Incident/181807622023-08-18T00:12:12-04:002023-08-18T00:12:12-04:00TinglyTube down momentarily<p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>00:12</var> EDT</small><br><strong>Resolved</strong> - TinglyTube went down for a few minutes due to what we believe was a temporary interruption on the side of our server provider. Things are now coming back online and full service should be restored shortly.</p>tag:tinglytube.statuspage.io,2005:Incident/166012232023-03-24T11:15:12-04:002023-03-24T11:15:13-04:00Shortlinks and associated server down will be down for maintenance<p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>11:15</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>01:05</var> EDT</small><br><strong>Scheduled</strong> - Our server provider will be performing maintenance on the underlying host system of the server that our shortlinks (tinglytu.be, tingles.cc, and tingly.tube) are hosted on and thus will not be accessible during this time.<br /><br />We've been told by our server provider that the maintenance and the downtime caused by it should be no longer than 75 minutes (1 hour, 15 minutes).</p>tag:tinglytube.statuspage.io,2005:Incident/165117702023-03-15T10:01:38-04:002023-03-15T10:01:38-04:00Shortlinks are down<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>10:01</var> EDT</small><br><strong>Resolved</strong> - As hypothesized, the issue seemed to be due to a small hiccup with our server provider, however, things are back to normal with all shortlinks accessible as always.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>09:47</var> EDT</small><br><strong>Investigating</strong> - All three of our shortlinks (tinglytu.be, tingles.cc, and tingly.tube) are currently down as is the associated server that they are hosted on. This does not affect TinglyTube itself. We believe that the cause is due to our server provider and assume that things should be back to working order shortly.</p>tag:tinglytube.statuspage.io,2005:Incident/92455242022-02-04T18:30:00-05:002022-02-05T13:27:05-05:00TinglyTube was down for around 10 hours<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>18:30</var> EST</small><br><strong>Resolved</strong> - On February 4, 2022, at around 6:30-7 pm (EST) TinglyTube and its server had gone down for 10 hours until it was brought back up around 5 am today (February 5, 2022), but how and why did this happen? More details from our CEO, JJ15ASMR, in this site notice: https://tinglytu.be/95eor</p>tag:tinglytube.statuspage.io,2005:Incident/92367632022-02-04T12:15:33-05:002022-02-04T12:15:33-05:00Shortlinks will be temporarily down for maintenance<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>12:15</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>12:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>07:48</var> EST</small><br><strong>Scheduled</strong> - All three of our shortlinks (tinglytu.be - tingles.cc - and tingly.tube) will be undergoing maintenance during this time so that we can apply manual updates to the software that powers them and as such, they will be down temporarily.</p>tag:tinglytube.statuspage.io,2005:Incident/82511412021-10-17T19:00:17-04:002021-10-17T19:00:17-04:00TinglyTube's frontend server down for system and software updates.<p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>19:00</var> EDT</small><br><strong>Completed</strong> - Our server is now rebooted, updated, and back online!</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>18:50</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>18:48</var> EDT</small><br><strong>Scheduled</strong> - During this time, TinglyTube will temporarily go down as we restart our frontend/main server to apply kernel, security, and software updates. Due to the nature of how software updates can be (the number of them that need to be applied and how large they might be), we are unable to give an exact time estimation on when TinglyTube will be back online, however, it should take no longer than 30 minutes at the most. Visitors will see a "Database down" error when going to TinglyTube directly after the server has rebooted, this is normal and will go away after the MariaDB database, which resides on the same server, also restarts.</p>tag:tinglytube.statuspage.io,2005:Incident/68587272021-04-27T23:35:30-04:002021-04-27T23:35:30-04:00TinglyTube's frontend server down for kernel/OS updates<p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>23:35</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>23:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>22:56</var> EDT</small><br><strong>Scheduled</strong> - During this time, TinglyTube will temporarily go down as we restart our frontend/main server to apply kernel/OS updates.</p>tag:tinglytube.statuspage.io,2005:Incident/68065402021-04-21T12:10:29-04:002021-04-21T12:10:30-04:00Shortlinks down for maintenance<p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>12:10</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>12:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>11:29</var> EDT</small><br><strong>Scheduled</strong> - During this time all of our shortlinks (tinglytu.be, tingles.cc, tingly.tube) will be down as perform some maintenance which should take no longer than 10 minutes.</p>tag:tinglytube.statuspage.io,2005:Incident/64887392021-03-09T09:50:30-05:002021-03-09T09:50:30-05:00TinglyTube's frontend server down for system and software updates.<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>09:50</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>09:45</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>09:40</var> EST</small><br><strong>Scheduled</strong> - During this time, TinglyTube will temporarily go down as we restart our frontend/main server to apply kernel, security, and software updates. This should no longer than 15 minutes. Visitors will see a "Database down" error when going to TinglyTube directly after the server has rebooted, this is normal and will go away after the MariaDB database, which resides on the same server, also restarts.</p>tag:tinglytube.statuspage.io,2005:Incident/62034542021-02-05T13:10:07-05:002021-02-05T13:10:08-05:00TinglyTube's frontend server down for system and software updates.<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>13:10</var> EST</small><br><strong>Completed</strong> - The restart of our Main/FFmpeg server has been completed and TinglyTube is now accessible again.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>13:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>12:58</var> EST</small><br><strong>Scheduled</strong> - During this time, TinglyTube will temporarily go down as we restart our frontend/main server to apply kernel, security, and software updates. This should take no longer than 15 minutes. Visitors will see a "Database down" error when going to TinglyTube directly after the server has rebooted, this is normal and will go away after the MariaDB database, which resides on the same server, also restarts.</p>tag:tinglytube.statuspage.io,2005:Incident/60663852021-01-21T05:39:04-05:002021-01-21T05:39:05-05:00Notices page not loading and using an excessive amount of system/server memory<p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>05:39</var> EST</small><br><strong>Resolved</strong> - The issue has been fixed and the notices page now loads properly and without using abnormal amounts of memory/RAM.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>03:35</var> EST</small><br><strong>Update</strong> - We have finished rebooting the server and the problem still seems to be persisting, we are continuing to investigate and in the meantime are escalating this to our server provider. The rest of TinglyTube is still operating as normal.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>03:13</var> EST</small><br><strong>Investigating</strong> - We are currently investigating an issue with the Notices page not loading and using an excessive amount of system/server memory, we will be restarting our server in few minutes to see if it will fix the problem.</p>tag:tinglytube.statuspage.io,2005:Incident/58952262020-12-27T14:37:32-05:002020-12-27T14:37:33-05:00TinglyTube server down for system and software updates.<p><small>Dec <var data-var='date'>27</var>, <var data-var='time'>14:37</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>27</var>, <var data-var='time'>14:30</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>27</var>, <var data-var='time'>14:23</var> EST</small><br><strong>Scheduled</strong> - During this time, TinglyTube will temporarily go down as we restart our main server to apply server kernel, security, and software updates.</p>tag:tinglytube.statuspage.io,2005:Incident/57937142020-12-13T20:46:21-05:002020-12-13T20:46:21-05:00Expired SSL certificates for two of our shortlinks<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>20:46</var> EST</small><br><strong>Resolved</strong> - Two of our shortlinks, tinglytu.be and tingly.tube come up with a warning message in some browsers that the connection to them isn't private, this is simply due to both of their SSL certificates expiring two days ago, which we had not been aware of. We have properly reissued the SSL certificates for both tinglytu.be and tingly.tube, which has fixed the issue. We apologize for this.</p>tag:tinglytube.statuspage.io,2005:Incident/54985782020-11-04T08:00:00-05:002020-11-05T16:10:09-05:00TinglyTube shortlinks and server down<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>08:00</var> EST</small><br><strong>Resolved</strong> - Our server provider was experiencing a temperature problem in their US datacenter where our shortlinks server is, thus all of our shortlinks were down at this time.</p>tag:tinglytube.statuspage.io,2005:Incident/52435352020-10-04T00:11:44-04:002020-10-04T00:11:44-04:00TinglyTube currently down<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>00:11</var> EDT</small><br><strong>Resolved</strong> - TinglyTube has been back up and running for around 20 minutes and responding to requests as usual, we are continuing to monitor for more problems and have a launched an investigation into this downtime along with our server provider.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>23:30</var> EDT</small><br><strong>Monitoring</strong> - Our main Frontend/FFmpeg server is still hanging and responding slowly to requests, we are in contact with our server provider and hoping to get this resolved quickly.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>22:50</var> EDT</small><br><strong>Investigating</strong> - TinglyTube is currently down, the cause is unknown as we investigate.</p>tag:tinglytube.statuspage.io,2005:Incident/51893452020-09-27T06:45:19-04:002020-09-27T17:00:14-04:00Some videos not working due to server troubles from our video storage provider.<p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>06:45</var> EDT</small><br><strong>Resolved</strong> - All videos now play as they should. Any further problems should be reported to us via our Support/Feedback form (https://tinglytu.be/support)</p><p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>02:31</var> EDT</small><br><strong>Investigating</strong> - Some videos on TinglyTube are currently not working as it seems that our video storage and delivery provider is currently experiencing server troubles at the moment.</p>tag:tinglytube.statuspage.io,2005:Incident/50818132020-09-13T12:47:39-04:002020-09-13T12:47:40-04:00TinglyTu.be shortlink server migration.<p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>12:47</var> EDT</small><br><strong>Completed</strong> - The tinglytu.be shortlink has been successfully migrated to our new shortlink server and all tinglytu.be shortlinks are working again.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>11:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>10:50</var> EDT</small><br><strong>Scheduled</strong> - We will be migrating/moving our tinglytu.be shortlink to a new server that hosts the rest of our shortlinks. During this time the tinglytu.be shortlink will experience a large amount of downtime as we perform its migration.</p>tag:tinglytube.statuspage.io,2005:Incident/50666742020-09-11T08:02:41-04:002020-09-11T08:02:41-04:00Scheduled downtime within the next 48-hours.<p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>08:02</var> EDT</small><br><strong>Completed</strong> - Well, that was quick! Our server upgrades are now complete!</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>07:00</var> EDT</small><br><strong>Scheduled</strong> - At any time within the next 48-hours (timing is reliant on our server provider) TinglyTube will experience a few minutes of downtime as we upgrade our current server with more memory (to process more uploads) and more storage space.</p>tag:tinglytube.statuspage.io,2005:Incident/49172582020-08-24T05:24:31-04:002020-08-24T05:24:32-04:00Friend requests not working.<p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>05:24</var> EDT</small><br><strong>Resolved</strong> - Friend requests are now working as they should.</p><p><small>Aug <var data-var='date'>23</var>, <var data-var='time'>03:06</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating issues with friend requests not working properly. Email notifications of friend requests are being sent properly, but are not showing up on users' friend requests pages.</p>tag:tinglytube.statuspage.io,2005:Incident/48751112020-08-17T14:26:22-04:002020-08-17T14:26:23-04:00Support/Feedback form erros have been fixed.<p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>14:26</var> EDT</small><br><strong>Resolved</strong> - We've fixed issues with our Support/Feedback form leading to a 403 forbidden page, this was due to a confliction with an internal file directory also named "feedback" that had no content within it.</p>tag:tinglytube.statuspage.io,2005:Incident/48038452020-08-07T11:41:10-04:002020-08-07T11:41:10-04:00TinglyTube Frontend/FFmpeg server down for system and software updates.<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>11:41</var> EDT</small><br><strong>Resolved</strong> - We're back online and feeling much better after some much-needed system and software updates.</p><p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>11:32</var> EDT</small><br><strong>Investigating</strong> - Our Frontend/FFmpeg server is currently down as we apply system and software updates. No current ETA for when we'll be back.</p>tag:tinglytube.statuspage.io,2005:Incident/46856652020-07-22T21:30:33-04:002020-07-22T21:30:33-04:00TinglyTube adding BunnyCDN to speed up website load speed.<p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>21:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>20:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>20:28</var> EDT</small><br><strong>Scheduled</strong> - TinglyTube will be adding BunnyCDN to speed up website loading speed, this shouldn't cause any noticeable problems with video playback or TinglyTube itself.</p>tag:tinglytube.statuspage.io,2005:Incident/45946492020-07-13T23:16:37-04:002020-07-21T13:19:32-04:00Comments not working on profile walls, blog posts, and site notices.<p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>23:16</var> EDT</small><br><strong>Resolved</strong> - Comments on all forms of content and media have been fixed, if you encounter or spot a bug in the wild, please report it to us via our Bug report form at https://www.bugfeedr.com/TinglyTube/8166365407/109-29c4aa0e-0ae7-49e0-93b9-cea7a1f502d4</p><p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>04:52</var> EDT</small><br><strong>Update</strong> - Comments have been fixed on videos, we are still working on applying the same fix to comments on profile walls, blog posts, and site notices.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>12:16</var> EDT</small><br><strong>Update</strong> - Comment replies (mainly on videos) still work and new comment email notifications (for videos) are still getting sent out but the comment is not viewable. We're still working to identify the problem.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>08:11</var> EDT</small><br><strong>Investigating</strong> - We have just been made aware of an issue where comments on various forms of content are not getting posted or entered within our database. Our team is investigating and are working to identify the cause of the problem.</p>tag:tinglytube.statuspage.io,2005:Incident/45281602020-07-09T17:55:35-04:002020-07-09T17:55:35-04:00TinglyTube moving to its new server!<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>17:55</var> EDT</small><br><strong>Completed</strong> - The server move has been completed! Users are free to edit their profiles and upload videos (if they have uploading permissions) as before.</p><p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>02:29</var> EDT</small><br><strong>Verifying</strong> - We have successfully moved to our new server. Videos uploaded in the last month may be temporarily unplayable as we also move our Video CDN to a new server within the next few hours.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>22:06</var> EDT</small><br><strong>Update</strong> - The server move is still in progress and moving along as planned. We'll be back online shortly.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>00:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>02:45</var> EDT</small><br><strong>Scheduled</strong> - TinglyTube will go offline for around 24-hours as we migrate to our new, bigger, and better server, which will provide more storage for static and user content, as well as much more RAM (Memory) for FFmpeg conversions.</p>